This privacy statement discloses the privacy practices of ParcelQuest.

Information Collection and Use

ParcelQuest collects information at various points, including personally identifiable information. ParcelQuest may obtain personally identifiable information by companies that refer users. We may also require credit card account information to secure purchases made by users.

We collect this information in order to conduct business, improve our performance and functionality, service and support our users, and notify users about changes in our business.

If you choose not to provide us information, you may not be granted access to some or all of our products.


We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.

In order to use our products you will be required to complete the order form or contract and forward it to ParcelQuest. You will be asked to complete this registration form on-line, or by fax or postal mail. Applications may be subject to a business credit evaluation.

If we accept your registration you will be provided a user ID and password that will give you access to the services. You are responsible for maintaining password secrecy. Do not share your password with any other person. Change your password regularly to minimize the possibility of unauthorized access to your account.


A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following internet browser help file directions.

By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site.

Our website may contain links to other sites that may use cookie technology. We do not have access to or control over these cookies.

Log Files

Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information in our log files. However, IP addresses are tied to personally identifiable information for billing purposes in our database, or to provide service and support to our users.

Data Sharing

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Third-Party Intermediaries

We use an outside credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.


This website may contain links to other sites. Please be aware that we, ParcelQuest, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Changing Personal Information

If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, contact us by telephone at the number listed below.

This site requires you to register to access or purchase products, and you are responsible for ensuring the accuracy of the information in your profile, including billing address and payment information. You may access and correct your account profile by contacting ParcelQuest at 888-217-8999

RegistrationThird-Party Ad Serving

The ads appearing on this website are delivered to you by DoubleClick, our web advertising partner, or another third-party ad server. These companies may use information (not including your name, address email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, go to the Network Advertising Initiative website at and Fetchback Opt-Out at For more information about DoubleClick, cookies, and how to opt out, please go to

Third-Party Cookies

In the course of serving advertisements to this website, our third-party advertiser may place or recognize a unique cookie on your browser.